Hanza Pharma Privacy Policy
Effective Date: April 22, 2024
This Privacy Policy describes how Hanza Pharma (“we,” “us,” or “our”) collects, uses, and discloses your information when you use our website (the “Website”) and the services we offer through it (the “Services”).
Information We Collect
We collect several different types of information for various purposes to improve our Services and provide you with the best possible experience.
- Personal Information: This includes information that can be used to identify you directly, such as:
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment information (credit card details are not stored)
- Account login credentials
- Date of birth (for age verification for certain products)
- Usage Data: This information is collected automatically when you use the Website and Services. It may include:
- IP address
- Browser type and version
- Operating system
- Referring URLs
- Pages visited on our Website
- Search queries within the Website
- Time spent on each page
- Links clicked
- Device information
How We Use Your Information
We use the information we collect for various purposes, including:
- To fulfill your orders and provide the Services
- To process your payments
- To create and manage your account
- To send you marketing and promotional communications (with your consent)
- To personalize your experience on the Website
- To improve the Website and Services
- To analyze trends and usage patterns
- To prevent fraud and maintain the security of the Website
Sharing Your Information
We may share your information with third-party service providers who help us operate the Website and Services. These service providers are obligated to maintain the confidentiality of your information and are only allowed to use it for the purposes we specify.
We may also disclose your information if required by law, to comply with a legal process, or to protect the rights and safety of ourselves or others.
Your Choices
You have choices regarding your information:
- Marketing Communications: You can opt-out of receiving marketing emails from us by following the unsubscribe instructions in those emails.
- Account Information: You can access and update your account information by logging into your account on the Website.
Data Retention
We will retain your information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
Children’s Privacy
Our Website and Services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us.
Security
We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage is completely secure. We cannot guarantee the security of your information.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Website. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: info@hanzapharma.com
By mail:
Hanza Pharma, 56, Street 104, Maadi, Cairo, Egypt.